Learn How to Deliver Change with the CCDP Course
Gain the tools, knowledge, and certification to excel in driving successful organisational change.
Our Self-Paced eLearning Launches Soon!
Sign up now to receive updates and be the first to enrol in the Change Delivery Professional (CCDP) course launching late January 2025.
What is the CCDP Course?
The Change Delivery Professional (CCDP) course is an interactive, self-paced Change Management e-learning course designed for professionals looking to enhance their skills in managing and delivering organisational change.
With 21 structured sections, the CCDP course focuses on the practical aspects of delivering organisational change, covering essential topics such as stakeholder management, change impact assessments, cultural transformation, and building effective change and communication strategies.
Change starts learning, make change happen
Course Details
The Change Delivery Professional (CCDP) course is designed to help you confidently manage and deliver organisational change.
You’ll gain:
- A step-by-step understanding of end-to-end change management following the CML 5Es change management model.
- Practical tools and techniques for delivering change.
- Real-world skills to apply these tools to a variety of change projects, including cultural transformations, technology implementations, and organisational restructuring.
The CCDP course is divided into 21 sections, each focusing on a key aspect of change delivery. It includes:
- Simple learning video lessons.
- Interactive quizzes to test your knowledge.
- Downloadable tools and templates, such as Change Impact Assessments and Readiness plans and more.
- Activities to help you apply what you’ve learned.
Course content:
Section Title | Key Content Highlights |
Welcome | Course introduction, online health & safety, learning objectives. |
Section 1: What is Change Management? | Introduction to change management, types of change, transition strategies, quizzes, and reflection activities. |
Section 2: Forces for Change | PESTLE analysis, case studies on internal and external forces, interactive quiz. |
Section 3: Change Management in a Project Environment | Aligning project and change management, common challenges. |
Section 4: The Importance of Change Management | Understanding why change management is essential and the risks of not applying it. |
Section 5: CML 5Es Framework | Change management models, pitching activity, and CML’s proprietary framework. |
Section 6: Understand the Environment to Strategise | Situational analysis, forming a change team, roles and responsibilities. |
Section 7: Stakeholder Management | Stakeholder mapping, running workshops, and stakeholder analysis. |
Section 8: Cultural and Behavioural Change | Understanding culture, fostering inclusive cultures, and a hands-on workshop. |
Section 9: Creating the Vision for Change | Vision-setting, defining strategies, and key elements of change management strategy. |
Section 10: Enable Phase - Assessing Impacts | Change impact assessments and workshop activities. |
Section 11: Developing Your Change Plan | Creating a change plan, progress reporting, and practical reviews. |
Section 12: Stakeholder Engagement Plan | Developing and reviewing stakeholder engagement plans. |
Section 13: Designing Your Training Programme | ADDIE model, training needs analysis, and delivering training effectively. |
Section 14: Planning Effective Communications | Crafting communication plans and strategies for effective engagement. |
Section 15: Engage Phase | Recruiting and onboarding change champions, managing engagement activities. |
Section 16: Engaging with External Representatives | Managing resistance and engaging employee representatives effectively. |
Section 17: Delivering Engagement & Communications | Methods of engagement and a summary quiz for the Engage phase. |
Section 18: Emerge Phase | Readiness assessments, operational readiness, and transitioning to BAU. |
Section 19: Embed Phase | Go-live support, adoption strategies, and lessons learned. |
Section 20: Lessons Learnt Reporting | Facilitating lessons learned sessions and creating impactful reports. |
Section 21: Final Exam & Certification | 30-minute timed exam, 25 multiple-choice questions, certificate of completion. |
Yes, the CCDP course is ACMP-accredited as a Qualified Education Provider (QEP). It meets the 21 training hours required for your CCMP certification application, ensuring it aligns with global change management standards.
Yes, the course includes a final exam with:
- 25 multiple-choice questions.
- A 30-minute time limit.
- A passing mark of 70%.
Upon passing, you’ll receive a certificate of completion, which you can download and share on LinkedIn.
The CCDP course includes:
- High-quality templates for change impact assessments, stakeholder plans, readiness assessments and more.
- Practical examples and case studies.
- Interactive quizzes and activities.
- A certificate of completion upon passing the final exam.
The CCDP course is ideal for:
- Professionals applying for or renewing their CCMP certification.
- Change managers, project managers, and HR professionals.
- Anyone responsible for leading cultural, technological, or organisational change projects.
The course is designed to take approximately 21 hours to complete, including videos, quizzes, and activities like further reading. It’s structured to help you stay on track and finish without losing focus. However, it can be completed more quickly depending on your prior experience and dedication.
Who is the CCDP Course For?
Our CCDP course attracts a wide range of professionals looking to enhance their change management skills and knowledge, including:
- Project Managers seeking change management knowledge to deliver projects more effectively and adopt a pro-change mindset.
- New to Change Professionals stepping into change management roles who need practical tools and frameworks to succeed.
- HR Professionals, Business Partners and People Managers who want to lead organisational change initiatives and support teams through transitions.
- Business Analysts and Operations Leaders working in project environments who want to integrate change management practices into their processes.
- Communications Professionals responsible for crafting and delivering messages that engage stakeholders and drive successful change adoption.
- Anyone who wants to deliver change effectively. This course is ideal for individuals aiming to manage change within their organisations confidently and successfully.
Our Self-Paced eLearning Launches Soon!
Sign up now to receive updates and be the first to enrol in the Change Delivery Professional (CCDP) course launching late January 2025.
What Happens After the Course?
Receive Your CCDP Badge
Celebrate your accomplishment by sharing your digital credential in your email signature, on your CV, and on social media platforms.
We encourage you to follow our Change Management Library page on LinkedIn. To receive insights, experiences and knowledge from like-minded people.
We are here to support you along your journey.